Community participation marketing
Show the real activities and support behind the photos
Make your programs tangible: interests, settings, group arrangements and access information. Respect participant choice and consent rather than presenting everyone as wanting the same experience.
Enquire about your serviceWhat your marketing needs to make clear
- Describe real activities and individual or group arrangements.
- Clarify transport and other inclusions rather than assuming them.
- Use consented imagery that respects participant preferences.
A scope built around your actual services
We confirm capacity, service coverage and priorities before preparing your proposal. The following are possible scope items, not automatic inclusions in every plan.
- Program pages with activity and access information
- Community-focused social content and Meta creative
- Clear flyers and enquiry pathways for current programs
We market provider services; we do not deliver these supports or determine NDIS funding or eligibility.
Questions about community participation marketing
- What should a community program page include?
- Describe activities, locations, support arrangements and how interests are considered. Explain transport, group arrangements and any exclusions according to the real service.
- Can we use participant outing photos?
- Only through an appropriate informed-consent and privacy process. Consider what the image reveals about the person and offer alternative content where consent is absent.
Official service terminology
Reviewed 26 October 2026. Consult current NDIA guidance for support definitions; this page is general marketing information.
Read the relevant NDIA guidance